Orders are typically shipped within 7 days of placing the order
📬 Once shipped, allow 2-5 days for orders to be delivered
*Please also note that the shipping rates for many items we sell are weight-based*
Returns
Our goal at Yorkie Pals is that you love your order. Our Yorkie Pals gear is typically non-returnable, but our goal is for 100% satisfaction guarantee. Please reach out to us if something isn't right.
📬 Incorrect, damaged, or defective items are eligible for a full refund.
📬 No refunds will be issued after 30 days from the purchase date.
Please contact us at info@yorkiepals.com if you believe you are eligible for a refund.
Eligibility for a Refund:
📬 Received product damaged or defective
📬 Within 30 days of purchase
📬 MUST be unused and be returned in the same condition in which you received your item
You can always contact us for any return questions at info@yorkiepals.com
*This refund policy is subject to change at any time and without notice*
Washing Instructions
🧼 Machine wash: cold (max 30C or 90F)
🧼 Gentle cycle, mild detergent
🧼 Non-chlorine: bleach as needed
🧼 Tumble dry: low heat; Do not iron;
Do not dryclean
